OUR Operator PRODUCTS

First contact is crucial - even by phone! Each way a company gets in touch with it’s customers is an excellent opportunity to demonstrate competence, proximity and professionalism. In order to achieve this goal, you have the needs for appropriate tools. That’s where we come into play, providing you with a tool optimized for your customer relations by phone over Cisco Unified Communications Manager Express (CUCME) and UC520: COC Express - the worlds first PC based operator console to handle your phone calls with efficiency and professionalism. This powerful software supports you with all the features you need to let your daily customer contacts by phone be an enjoyable experience. Spend more time on conversations with your customers instead of wasting it due to your equipment!

Callisto Operator Console -

The most versatile Operator Console for Cisco’s Unified Communications Managers

 

COC UCM - Callisto Operator Console UCM

Handles several conversations simultaneously. Connection by drag and drop. Touch-Screen support. The most flexible operator console for the Cisco Unified Communication Manager has a lot more to offer. Let your customers experience the fascination of a software solution that represents a perfect communications instrument for optimum call flow through intuitive user guidance and overall simplicity. As an option, Callisto UCM is available as a supplement and modular expansion.

 

Are you curious to find out about the unique added values COC UCM has to offer? Then test our free demo version now and experience how simple communication with a Callisto Attendant Console can be.

COC Express – Callisto Operator Console Express

COC Express – Callisto Operator Console Express

Since 2004, COC Express is the world's first professional operator system for CUCME and UC520. The system has the same advantages of call management as COC UCM and is also available for smaller Cisco installations. A unique concept for facilitating daily routines. Simple to install, totally reliable and secure operation. COC Express can be expanded with our added-value solution Callisto Express, to allow for tailor-made additions such as mobile communication.

 

See for yourself! Download our free demo version and test the various functions of COC Express.

Contact Us

Motivation and know-how. Our team consists of experienced developers who give their best in order to satisfy the needs of our customers both product-wise and service-wise. Our profound knowledge in the fields of communication and information technology is here to serve you and makes us the ideal partner to meet your individual needs.

Our Trademark

Only high-quality products assure continued success. This is exactly our daily aspiration. We make a precise analysis of the end-user requirements, discover potentials, and then go on to develop reliable solutions. This is what our best Swiss quality stands for, ensuring you of the highest protection of your investment.

Made in Switzerland

There is much to achieve together. This is what we believe in and how we work. Working closely together we realize each project, be it so complex, to grow into becoming a successful team. We always stand at your side as a reliable partner and single source.

As partners we speak the same language

Partners Advantages
Operator Products
20 Years of Experience

The customer gains an impression of competence, leading to greater customer satisfaction.

Optimized daily call flow thanks to a flexible PC interface.

Efficient processing saves precious time and cost.

END-USER ADVANTAGES

Our middleware platform, Callisto, allows you to increase sales to your customers through further expansion possibilities.

You save on time-consuming customer support and costly staff training.

The reliability of the products and intuitive user guidance rewards you with devoted clients on the long term.

Your benefits as our business partner

As our business partner you have one sole contact for software solutions, middleware platform, server infrastructure, user interface and support.

We deliver Swiss quality products that are constantly adaptable and expandable with Callisto to satisfy individual needs.

Our Third Level Support is at your service round the clock.

WHY CTMODULE?

CTMODULE AG

 

Lehnweg 1

CH-3123 Belp/Berne

T: +41 (0)31 531 11 11

F: +41 (0)31 531 11 12

sales@ctmodule.com

Sales&Support GERMANY

 

Frankfurter Straße 92

D-65760 Eschborn/Frankfurt

T: +49 (0)6196 2049173-0

F: +49 6196 2049 173-9

sales-d@ctmodule.com

ABOUT CTMODULE

 

Founded in 1997 and incorporated in Switzerland, CTModule AG specializes in communication and information technology and maintains a wide range of proven solutions in this field. The Company is focused on Enterprise Communication and Hospitality & Guest Service solutions. CTModule is a “Preferred Solutions Partner” of Cisco® Systems and a member of “Swiss Made Software”.

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