Callisto Knowledge Base

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Knowledge Base

Debugging

Table of Contents

To simplify the process of debugging the COC Proxy in particular situations, you can click the Debug button. A popup will appear with the options Logs, Terminals and Calls.

Logs

The Logs section allows you to retrieve the logs that COC Proxy is generating. This this function only encompasses live logs of the proxy: Previously generated logs are not available.

There are three different logging levels:

  • Severe: Will report exceptions and unexpected errors occuring on the Proxy.
  • Warning: Will report situations that may need some attention by the administrator.
  • Info: Will report information about activity on the COC Proxy. This level can provide information about calls and other live actions.
Save icon

To enable logging, select the option Enable Logging and set the desired logging level. The default logging level is Severe. To save the current logging information, click on the save icon and select the destination file. To check a specific part of the logs, uncheck the checkbox Auto scroll to bottom so that the new log entries will not trigger a scroll in the log window.

Terminals

This section provides a general overview of all the terminals and lines present on your system. In the column Lines, you see a list of all the lines of the terminal. For more details about these lines, select the respective terminal and click the Terminal Lines tab.

Important: Only the terminals and lines that are in service are listed. Also, each association between Callisto lines and users is represented as a terminal.

Calls

This section lists details on all calls currently taking place in your network. Note that the states represented in this view may not have the same description as the ones in the COC Client.