Callisto Knowledge Base

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Knowledge Base

Requirements

Table of Contents

Callisto platform

Callisto Cruise Base requires the Callisto platform to run. For information on setup, configuration, and operation of Callisto, refer to the Callisto platform manuals.

Passenger CSS

On the Call Manager, a Passenger CSSCalling Search Space is required; all passenger phones (i.e., cabin phones) need to be associated with this CSS.

Also, on the Call Manager side, a (external) partition is required. To activate direct outward dialing for all passenger phones, add an external partition to the Passenger CSS. Remove the external partition from the Passenger CSS to disable it.

Internal and external CSS

For automated check-in / check-out, two more Calling Search Spaces need to be configured on the Call Manager: an Internal CSS and an External CSS. Of the two, only the External CSS includes an external partition. If automatic check-in / check-out is enabled, the lines of all cabins that use direct outward dialing will be assigned to the External CSS. Lines of cabins for which direct outward dialing is disabled are assigned to the Internal CSS.

Automated check-in / check-out is performed using the AXL protocol. Callisto Cruise needs to be associated with an application user who has the access rights to perform the actions described above. Set the user in the Callisto System parameters (see the Callisto administration manual).

Cabins

The cabins need to be made available in the system (see chapter Cabins).

Reporting

To enable billing and call reports, the Callisto Reporting option must be activated and CDR management must be configured on the Call Manager (see chapter Reporting in the Callisto administration manual).

Time synchronization

For automatic time synchronization, either the Master Clock or GSP (LCCI) can be chosen as a source for automatic time zone changes. If neither of these two sources is selected, the actual local time and UTC offset must be set manually. Upon changing the time zone, the Callisto Cruise system updates the time zone on the Cisco UCM and on the system. Therefore, a Date/Time group needs to be configured on the Call Manager.