Callisto Knowledge Base

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Knowledge Base

VIP List

Table of Contents

The tab VIP List is only available to accounts with VIPList or Admin privilege (see Privileges). VIP numbers can be added or removed here. VIP callers are able to reach a group’s manager even if they is not available to non-VIP callers.

Users with Admin privilege are able to edit VIP numbers for any manager in any group. Users who have the VIPList privilege but not the Admin privilege are only able to edit VIP numbers for groups they’re member of.


The drop-down list in the top-left corner contains all managers. Selecting a manager will display the manager’s VIP numbers.

To add a VIP number, enter the number in the Phone Number field enter the number. The Description field can be used to add a short text description for the entry. Click the Add button to add the number to the manager’s VIP list. If the entered number is associated with a Callisto user, the user name will be displayed in the VIP list’s User column, else the word External will be shown. With the search field in the top-right corner, VIP entries can be filtered by number or user name.