Callisto Knowledge Base

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Knowledge Base

External contacts

Table of Contents
Global entry
Private entry

For external contacts, Callisto provides three directories:

  1. Global directory: Accessible by all users and managed by the administrator.
  2. Local directory: Consists of all internal users connected to the system.
  3. Private directory: Individual directory for each user, only accessible and managed by the user.

Choosing External Contacts > External Contacts, entries can be edited by or deleted. A globe icon on the left side indicates that the entry is global.

By typing in the Search box, the directory can be searched for specific entries. For details on available search operators, refer to the search operators quick reference.

Clicking on any column title, entries can be sorted alphabetically by the respective value value.

Click the button New Entry to create a new directory entry. With the Category drop-down list, you can set in which directory the new entry will appear.

Import contacts

In the menu External Contacts > Import, you can choose between Import CSV File and Import from LDAP Server.

The CSV import is similar to the user CSV import for users (see User administration – Import users). When using LDAP import, define your server settings and assign the fields the same way as in the CSV import.

Clicking on Duplicate records gives you the option to determine records that already exist in your contact list. If you select multiple checkboxes, the records where all values are identical will be treated as duplicate records.

In the drop-down list to the right of Duplicate Records, you can decide how to handle duplicates.

Click Show data… to verify your settings and click Continue to start the import.

Synchronize LDAP

With the Download XML button, users can download the XML configuration file onto their computer, which can be used later to exchange the configuration. For security reasons, the file does not contain the IP address, username and password.

With Upload XML, previously saved configuration files can be uploaded to set up the LDAP import.