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Platform › Administration manual

Callisto Gadgets overiew

Table of Contents

By default, the URLs are in a format similar to http://<callisto>/LogonPage.asp, where <callisto> is the address of your Callisto installation. To access the Gadgets, you can also use any of the methods described in the chapter Integration of Callisto Gadgets.

Recent calls

The URL of this gadget is: http://<callisto>/Jabber/RecentCalls/RecentCalls.asp

Recent calls shows the following call types:

Connected outbound call
Outbound call; destination not reached
Connected inbound call
Missed inbound call
Missed inbound call; phone was busy
Missed inbound call; call was diverted
Missed inbound call; phone was offline

Directory

The URL of this gadget is: http://<callisto>/Jabber/Directory/Directory.asp

The search function will show results from both internal and external contacts saved in your Callisto directory. For more details on available search operators, refer to the quick reference.

Clicking on an entry from the search result list will reveal all available shortcuts for messaging or calling the contact.

Voice Recording

The URL of this gadget is: http://<callisto>/Jabber/Recording/Recording.asp

This gadget enables you to start and stop manual recordings. To use it, the option Voice Recording needs to be set up and activated.

Messages

The URL of this gadget is: http://<callisto>/Jabber/Messages/Messages.asp

Depending on the license and privileges of the logged-in user, this gadget shows voice mails, faxes and voice recordings.

In the upper part, you can reload the page, define display filters and search directly for specific people or phone numbers. If you move the cursor over an entry, the available actions are displayed. Depending on the entry, these are:

  • Play the recording
  • Dial the caller’s number
  • Open the fax message
  • Toggle preserve message
  • Delete the message

Depending on the configuration, opening a fax message will open the PDF file directly, show it in the lower part of the UI as an icon, or a dialog box appears asking whether the document should be opened or saved.

When clicking on a voice mail or voice recording,an audio control panel will appear, allowing playback and volume control. Clicking on Download will allow you to save an audio file of the recording to your hard drive. Clicking on Close audio player or clicking somewhere outside the list entry will abort playback.