Callisto Knowledge Base

This page is optimized for desktop computers and tablets. To access it, try one of the following points:

  • Access this page from a different device.
  • If you’re on a tablet, rotate it.
  • Check the “Desktop site” option in your browser settings.
Return to CTModule homepage
Knowledge Base
Platform › Configuration of Cisco UCM

Activating CDRs

Table of Contents

Stay at Cisco Unified CallManager Serviceability.

  1. Go to Tools and choose CDR Management.
  2. Create a new entry as following:

    Important: The reports should be enabled and configured in Callisto before you make these settings.

  3. Enter the Callisto IP address and configure the credentials, which you have already entered in Callisto Reports > Settings.
  4. The protocol must be set to SFTP and Resend on Failure can be left set.

Go to Cisco Unified CM Administration.

  1. In System / Service Parameters, choose your CUCM Server and select Cisco CallManager.
  2. Enable the flag CDR Enabled Flag.