Callisto Knowledge Base

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Knowledge Base

Phone menu

Table of Contents

The first item in the Phone menu is an input field for your phone. From here, you can dial any phone number directly (for example, a number copied from a website).

Single number reach

Info: This feature is only available with Callisto Express.

When your main phone is ringing, Single Number Reach allows for a secondary phone to ring at the same time. The same call can be picked up from either phone, and both phones stop ringing once the call is picked up.

With the Delay option, you can set how many seconds the main phone should keep ringing before the before the secondary phone starts ringing. To Number sets the number of the secondary phone. In addition, a forwarding option can be set in case the call remains unanswered. Forward after defines the time after which the call will be forwarded. No Forwarding deactivates forwarding, Voice Mail redirects the call to the voice mail number, and To Number sets another phone number to which the call will be redirected.

Select the Activated check box to quickly enable/disable this feature.

Monitor buttons

This view lists the phone’s buttons which can be used for monitoring. The buttons already in use are shown as unavailable, any other buttons can be edited. Click the Save button to apply the changes you made.

Speed dial buttons

This view lists the phone’s buttons which are available for speed dialing. Click the Save button to apply the changes you made.