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Callisto Mobile Apps

Smart mobile apps for Cisco UCC solutions

Callisto Mobile Apps – Working Efficiently on the Road

There are situations where you simply need a smartphone to work efficiently. The Callisto gadgets can be used with Jabber or Webex mobile clients on smartphones. Besides the fact that all gadgets are available as mobile applications too, Callisto offers additional mobile applications for other modules.

Callisto Mobile Applications

Work flexible and mobile on the road

  • Overview
  • Services
  • References

Highlights

Callisto Gadgets

All Callisto Gadgets are also available as a "standalone" application for smartphones.

Cruise Alarming Mobile

Receive all critical alarms safely and reliably on your smartphone with Cruise Alarming Mobile.

BabyPhone Mobile

All parents on board a ship or in a hotel will appreciate receiving a smartphone equipped with BabyPhone Mobile for their use.

RemoteReception Mobile

Distance is an important criterion, especially in pandemic cases. With the RemoteReception Mobile tablet solution, you connect fast and direct to the right agent via video call in the back office.

Paging Service Mobile

If making a phone call is not possible or too expensive, the paging service is the right solution. Paging Service Mobile can be installed on smartphones to receive all notifications of calls and even answer the call on any phone.

Mini PBX Mobile

Designed for the cargo ships, which have traveled with only a rudimentary telephone infrastructure so far. MiniPBX Mobile supports the most important telephony functions and a chat for ship-internal communication on the crew smartphones.

We Support You in Every Situation

Sales Support

We support you in every step of the resale cycle. Depending on your Partner level, we will guide you through the sales process with your customer.

Installation and Configuration Support

We support you during the installation, configuration, and roll-out process for on-prem, managed service, or cloud projects. A satisfied partner and customer is our daily goal.

Operation and Maintenance Support

We pay attention to the highest quality and stability in each phase of our product development process. Our dedicated support team is immediately available according to defined SLA times if any incident still occurs. More…

Training

We train and support our partners and their customers to learn how to correctly install, manage and use our Callisto products. More…

Tailored Developments

Thanks to the unique Callisto “Open Applications Management” concept, partners and their customers can add customized and tailored applications to the system anytime during runtime with no service interruption. More…

Consulting

Our long-lasting expertise in UCC services and comprehensive industry know-how lead CTModule to deliver the best-in-class consultancy for your projects. More…

You Can Expect Only the Best – Because Quality Matters

Compatible

The Callisto appliance solution has been successfully tested and certified with Cisco UCM V12.5. In addition to that, the Callisto platform is compatible with all popular Cisco PBX systems (UCM, UCME, BE6k/7k, HCS, Webex).

Preferred Solution Partner

CTModule has been working with Cisco Systems since 2004 and is now one of the selected manufacturers worldwide with the Cisco Preferred Solution Partner status.

Swiss Made Software

Since 2007, the “swiss made software” label stands for Swiss values such as quality, reliability and precision - especially in software development. CTModule is one of the first members of this quality label.

Callisto Mobile Applications – Your Best Choice

Productive

Mobile Callisto applications support location and device-independent working and increase your productivity through flexible access to your central communications infrastructure.

Accessibility

Experience the highest flexibility in your work with access to the desired application wherever you are and regardless of the device, you are using.

Intuitive

All the Callisto mobile applications have the same look and feel and are very intuitive and easy to use.

Callisto Gadgets

Efficient Mobile Working

Callisto Gadgets enable every user to be more productive in the modern way of collaboration with different workplaces and devices. The gadgets are optimized for all your preferred work devices and applications, such as smartphones (iOS or Android), Cisco Jabber, Cisco Webex, COC operator solution, or standalone on your PC. The following gadgets are currently available:

  • Messages
    License requirement: Enterprise VoiceMail module, Fax module, and/or VoiceRecording module 
  • Call list
    License requirement: Callisto Reports
  • VoiceRecording
    License requirement: VoiceRecording module
  • ProfAcd Viewer
    License requirement: ProfACD module
  • ManagerAssistant Group
    License requirement: ManagerAssistant Group module
  • RoutingAssistant
    License requirement: RoutingAssistant module

All gadgets are very easy and intuitive to use and are designed in the same look & feel.

Cruise Alarming Mobile

Receive Alerts Anytime and Anywhere

Many alarm participants on a cruise ship are constantly on the move. Therefore, it is vital that they can be reached for any alarm messages. Cruise Alarming Mobile allows mobile alarm participants to receive alarms reliably on their smartphones. The alarms are notified differently depending on the defined ring tone and can be viewed at any time in the clear alarm group display. The alarms are stored and displayed with timestamps, alarm/information text, and the number of read/unread alarms. If configured, the alarms are even able to breakthrough settings such as “silent,” “vibration,” or “do not disturb” with defined volume.

Using the Mobile Device Management (MDM) system, the Cruise Alarming Mobile App can be easily distributed with the correct configuration to the appropriate smartphones.

The Callisto Modul Cruise Alarming module processes alarms from various sources and sends these alarms as push messages to configured groups of phones.

License requirements: Cruise Alarming module, Cruise Alarming Mobile Clients
To be used with: Smartphones (Android, iOS on request)

BabyPhone Mobile

Vacation Support for All Parents

A vacation with a baby is different from vacation for two. But parents also want a little break from time to time, which is only possible in the evening when the baby is asleep. Callisto BabyPhone (Mobile) was created to ensure the parents’ freedom and the child’s safety in similar situations in the hotel or on the cruise ship. Callisto BabyPhone registers the slightest peep in the baby’s sleeping room and immediately informs the parents on a smartphone; acoustically, optionally with video on request. The ease of use of the application makes the use of Callisto BabyPhone (Mobile) a joy for staff and parents.

The fast setup of the Callisto Module BabyPhone and the easy distribution of the BabyPhone Mobile smartphone app via the Mobile Device Management (MDM) system facilitate introducing the offer for all parents.

License requirement: BabyPhone module, BabyPhone Mobile Clients
To be used with: Smartphones (Android, iOS on request)

RemoteReception Mobile

Communication at a Distance and Yet Personal

Especially in difficult times of COVID, communication at a distance is responsible. The Callisto module RemoteReception (Mobile) guarantees a very personal way of communication at a distance. Via video call, guests can quickly and user-friendly contact the desired person, for example, in the back office. The RemoteReception Mobile tablet application offers a freely configurable interface, for example, a background image, information, the country for the guest’s language, and a call button. When the guest presses the call button, the guest’s language is transmitted to the agent, which allows the agent to accept the video call in the guest’s language.

A tablet with the RemoteReception mobile application can be set up wherever a guest needs information and in a place where no staff is currently present for some reason: e.g., at the reception, in the SPA or fitness area, in an elevator, in front of the door to the doctor’s/board hospital area, etc. Or where special protection is required, e.g., to protect the staff of COVID patients.

Using the Mobile Device Management (MDM) system, the RemoteReception Mobile App can be easily distributed to the appropriate tablets with the correct configuration.

License requirement: RemoteReception module, RemoteReception Mobile Clients
To be used with: Tablets (Android, iOS on request)

Paging Mobile

Always Reachable

The good old pager is slowly becoming obsolete – long live the pager on smartphones! There are always situations where making a phone call is not possible or only possible to a limited extent – for example, in a hospital or specific jobs in the industry, administration, or even on cruise ships – or where manufacturers want to save on licenses for mobile devices. Callisto Paging Service stands for reliable notifications for all incoming calls to smartphones. Like an in-house paging system, it even allows to directly answer the call at any telephone connected to the subscriber exchange.

Using the Mobile Device Management (MDM) system, the Paging Service Mobile App can be easily distributed to the appropriate smartphones with the correct configuration.

License requirement: Paging Service module, Paging Service Mobile Clients.
To be used with: Smartphones (Android, iOS on request)

Mini PBX Mobile

Phone and Chat on Cargo Ships

On board a cargo ship, fast and reliable communication within the crew is crucial for goods’ efficient and safe passage. It’s not just about being able to reach each other at a specific time at different locations on board, but also about having the freedom to call any crewmember or externally without having to go to the bridge. The Callisto MiniPBX (Mobile) module provides a dedicated smartphone-based PBX solution to provide cargo ship crew members with phone and chat services based on the latest VoIP technologies. Just by adding a small, virtual server on a ship and connecting it to the appropriate SIP trunk on board, Callisto MiniPBX is ready for configuration and use.

License requirements: MiniPBX module, MiniPBX Mobile Clients
To be used with: Smartphones (Android, iOS on request)

Technology that inspires

  • Architecture
  • Requirements
  • Compatibility

Callisto architecture – The new simplicity

The Callisto platform provides the following features (without Modules and Applications):

  • all interfaces to the Cisco telephony infrastructure, provisioning (e.g., Kurmi), and 3rd party systems (e.g. (S)PMS, CRM, alarm systems, etc.)
  • Base infrastructure for import, configuration, and administration of modules, collections, and applications
  • Platform management for security, back-up/restore, update/upgrade process, licensing, log and troubleshooting capabilities
  • Dashboard and reporting
  • Single Sign-On (SSO) support
  • User and administrator management, rights management.

After licensing, modules, collections, or customized applications can be uploaded to the Callisto platform and configured in a simple and flexible way.
Callisto, with its available modules and applications, supports the following end devices and clients (depending on the use case):

  • Callisto web and telephone interface
  • Cisco endpoints (XML-enabled with push message support)
  • Cisco Jabber client with Callisto Gadgets (tabs)
  • Cisco Webex App
  • PC with Callisto operator solution and Callisto Gadgets
  • SmartPhones (iOS/Android) with Callisto Gadgets and native applications
  • Tablets (iOS/Android) with Callisto Gadgets and native applications
  • Legacy phones, DECT phones, WLAN phones according to manuals.

The Cisco PBX infrastructure (BExk, UCM, HCS) is connected to the Callisto platform via SIP trunk, AXL, and JTAPI (for COC switch solution) or SFTP (for CDRs).
Further Callisto interfaces are:

  • SIP, Secure SIP (UDP, TCP, TLS)
  • RTP, SRTP, T.38/G.711 (Softfax)
  • Cisco AXL
  • IP Socket connection
  • HTTP(S), (S)FTP
  • (S)LDAP (authentication, phone book)
  • ESPA 4.4.4 / X (Alarming)
  • REST (provisioning)
  • Application interfaces for various services or applications

The Unified Presence Server (CUPS) can be integrated as an external presence source.

Minimal requirements and resource-saving for green IT

The following requirements are needed for a proper use of the Callisto platform with the selected module(s):

Requirements Requisite/Description
Callisto Appliance (virtual Image, OVA)
  • One Callisto appliance for up to approx. 1000 parallel calls on the platform.
  • One platform is sufficient for an unlimited number of users and voicemail boxes
Virtual environment minimal: VMware ESX(i) 6.7
Callisto Appliance “Small”
  • up to 60 parallel calls
  • 2 GB RAM
  • 2 CPUs (ca. 2 GHz)
  • 80 GB hard disk space
  • 1 network connection
Callisto Appliance “Medium”
  • up to 240 parallel calls
  • 4 GB RAM
  • 4 CPUs (ca. 2 GHz)
  • 80 GB hard disk space
  • 1 network connection
Callisto Appliance “Large”
  • up to 240 parallel calls
  • 6 GB RAM
  • 8 CPUs (ca. 2 GHz)
  • 80 GB hard disk space
  • 1 network connection
  • max. 960 parallel calls per appliance
PBX (TVA/PBX) Cisco IP-PBX: CUCM, HCS, Webex (Unified CM), BExk, UCx00, UCME

Compatibility

The following products have been tested for interoperability with the Callisto platform.

Note: Various modules of the Callisto platform may also be compatible with other IP-PBX systems. Contact us if you have a specific project.

Manufacturer System Version
Cisco Systems Inc. Unified Communications Manager 7.x, 8.x, 9.x, 10.x, 11.x, 12.x, 14.x
Cisco Systems Inc. Unified Communications Manager Business Edition 6000 8.6, 9.x, 10.x, 11.x, 12.x, 14.x
Cisco Systems Inc. Unified Communications Manager Business Edition 7000 8.6, 9.x, 10.x, 11.x, 12.x, 14.x
Cisco Systems Inc. Unified Communications Manager Express 7.x, 8.x, 9.x,10.x,11.x, 12.x, 14.x
Cisco Systems Inc. Hosted Collaboration Solution (HCS) 8.6, 9.x, 10.x, 11.x ,12.x, 14.x
Cisco Systems Inc. Cisco UCM Cloud —
     
Cisco Systems Inc. Cisco Unified Presence Service (CUPS) 8.x, 9.x, 10.x, 11.x, 12.x, 14.x
     
Cisco Systems Inc. Cisco Jabber 7.x, 8.x, 9.x, 10.x, 11.x, 12.x, 14.x
Cisco Systems Inc. Cisco Webex Client —
     
Diverse Android for Smartphones and Tablets upon request
Apple Inc. IOS for Smartphones and Tablets upon request
     
CTModule AG COC Operator Console Windows 7.x, 8.x, 10.x, 11.x

Contact Us!

We are happy to assist you

Phone: +41 31 531 11 11
Email: sales@ctmodule.com