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Knowledge Base

Messages

Table of Contents

In the Messages tab, the messages being sent to the receivers are configured. Saved messages can be selected for use in the Alarm Triggers tab by selecting a message from the Messages drop-down list.


Each messasge configuration consists of the following parameters:

Name The name to identify the message in the Alarm Triggers tab. Changing the name will not affect any other configurations or assignments.
Announcement The selected audio file will be played to the receivers. Leave the selection blank to omit the announcement. Audio files can be added by clicking the Upload new audio file button in the bottom left corner.
Ringtone The ringtone used on the phones receiving the alarm.
Message

The text message that will be displayed on all Cisco IP Phones that have the Type option set to Cisco Phone Text (see chapter Receivers).

Info: Depending on the phone model, the length of text messages might be limited. If the set message exceeds the length of the receiving phone’s character limit, the message text will be cut short.